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Who we work with

We welcome conversations with organisations who share our commitment to supporting healthier, more connected communities. We are interested in exploring thoughtful, practical ways to work together with:

GP practices and primary-care teams

Maternity services and health visitors

Mental-health and community-health services

Local authorities and social-care teams

Housing and homelessness organisations

Advocacy providers

Voluntary, community and social enterprise organisations

Community groups and other appropriate partners

Quality, safeguarding & governance

We aim to provide a thoughtful, accountable service with clear boundaries, appropriate oversight and respect for every person.

Safeguarding and escalation

Describe the safeguarding lead, how concerns are recorded and escalated, and the appropriate emergency or statutory routes. Do not imply a procedure is in operation unless it is established.

Confidentiality and data protection

Explain how information is kept confidential, accessed only where needed, retained appropriately and handled in line with your privacy notice and applicable data-protection requirements.

Complaints and risk

Set out how people can raise a concern, how it will be acknowledged and reviewed, and how hazards or incidents are assessed, documented and acted upon.

Inclusive, suitable practice

Describe your commitment to equality, accessible participation, respectful practice and appropriate checks, training and supervision for anyone delivering activities.

Please verify this statement against approved policies and actual practice before publication. Clearly label procedures that are established and identify any that are still being developed.

Outcomes & social value

We will use proportionate, privacy-conscious measures to understand who our activities reach, what participants find useful and where we can improve.

Participation and reach

Track attendance and participation at activities, alongside the number of people reached, using clear definitions and appropriate aggregate reporting.

Feedback and confidence

Invite optional participant feedback and, where suitable, use simple before-and-after reflections on confidence or health literacy. Report findings honestly, including limitations.

Connections and engagement

Record appropriate onward connections and community engagement without sharing identifiable information unnecessarily. Define what counts as a referral or connection.

Local value

For future council opportunities, explain how planned activities may support relevant local priorities. Name partnerships or claim outcomes only when they are evidenced and agreed.

Account