Housing, Homelessness & Advocacy

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Housing, safety and rights

Supporting Women's Safety, Stability and Rights

Safe housing, access to services and being able to understand and exercise one's rights can all influence a woman's wellbeing.

Her Wellness aims to explore person-centred approaches to helping women navigate relevant support, access information and connect with appropriate organisations.

Our longer-term ambition includes developing women-centred responses to housing insecurity and homelessness, alongside appropriate advocacy and partnership services.

Supporting Women's Safety, Stability and Rights

Support and signposting

Housing & Homelessness

Finding a safe, stable place to live can shape every part of wellbeing. We help women explore information, pathways and relevant local support.

Housing information and clear signposting to relevant sources of support.

Homelessness-prevention pathways and options to explore when housing feels uncertain.

Support finding relevant housing and community services in your area.

Understanding the relationship between housing insecurity and health and wellbeing.

Signposting for women affected by domestic abuse or unsafe accommodation.

Practical information to help you identify appropriate next steps and specialist support.

Information and support

Advocacy & Rights

Clear information can help you understand your options and feel more confident taking part in decisions about your care.

What advocacy means

Advocacy can help people understand their options, communicate their views, participate in decisions and make their wishes known.

Ways we may be able to help

Understanding health and social-care rights.
Navigating health and social-care services.
Information about NHS complaints routes.
Signposting to appropriate independent advocacy providers.
Support communicating needs and concerns, within the agreed service remit.

Statutory advocacy: a clear distinction

IMHA, IMCA and Care Act advocacy are distinct services, each with specific legal eligibility and delivery requirements. They are not offered as commissioned services by Her Wellness unless and until the appropriate arrangements are in place.

Planned / partnership areas

Our current remit

We can provide general information and signposting within our agreed remit. Statutory advocacy and NHS complaints advocacy should be described as planned service areas or partnership opportunities unless the required delivery arrangements are confirmed.

How we approach support

Listen

We make space to hear what is happening, at your pace and in your own words.
Clarify

Together, we clarify what matters most and what kind of support would help.
Explore services

We identify relevant services and practical options suited to your needs.
Agree referrals

We explain referral choices and seek your consent before sharing information.
Keep you safe

Where needed, we follow safeguarding and escalation procedures responsibly.

Work with us

Partnership opportunities

We welcome conversations with housing organisations, homelessness services, advocacy providers, domestic-abuse services, local authorities and community organisations to explore suitable collaborations.

Find Relevant Support Discuss a Partnership

Who we work with

We welcome conversations with organisations who share our commitment to supporting healthier, more connected communities. We are interested in exploring thoughtful, practical ways to work together with:

GP practices and primary-care teams

Maternity services and health visitors

Mental-health and community-health services

Local authorities and social-care teams

Housing and homelessness organisations

Advocacy providers

Voluntary, community and social enterprise organisations

Community groups and other appropriate partners

Quality, safeguarding & governance

We aim to provide a thoughtful, accountable service with clear boundaries, appropriate oversight and respect for every person.

Safeguarding and escalation

Describe the safeguarding lead, how concerns are recorded and escalated, and the appropriate emergency or statutory routes. Do not imply a procedure is in operation unless it is established.

Confidentiality and data protection

Explain how information is kept confidential, accessed only where needed, retained appropriately and handled in line with your privacy notice and applicable data-protection requirements.

Complaints and risk

Set out how people can raise a concern, how it will be acknowledged and reviewed, and how hazards or incidents are assessed, documented and acted upon.

Inclusive, suitable practice

Describe your commitment to equality, accessible participation, respectful practice and appropriate checks, training and supervision for anyone delivering activities.

Please verify this statement against approved policies and actual practice before publication. Clearly label procedures that are established and identify any that are still being developed.

Outcomes & social value

We will use proportionate, privacy-conscious measures to understand who our activities reach, what participants find useful and where we can improve.

Participation and reach

Track attendance and participation at activities, alongside the number of people reached, using clear definitions and appropriate aggregate reporting.

Feedback and confidence

Invite optional participant feedback and, where suitable, use simple before-and-after reflections on confidence or health literacy. Report findings honestly, including limitations.

Connections and engagement

Record appropriate onward connections and community engagement without sharing identifiable information unnecessarily. Define what counts as a referral or connection.

Local value

For future council opportunities, explain how planned activities may support relevant local priorities. Name partnerships or claim outcomes only when they are evidenced and agreed.

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